Auburn Road Vineyard & Winery

Reviews about Auburn Road Vineyard & Winery

• 5 / 5

  By Nathaly Murillo
  Knowledgeable and entertaining staff. Good wines. Good food
  April 26, 2017
• 5 / 5

  By ndisfoshiz
  BEST WINE TASTING I'VE EVER BEEN TO!!!!! The wine was incredible (I bought 3 bottles if you're wondering), the staff was friendly, and trish was amazing! She told the story behind each wine and was very informative about how the wine is made. Those wines deserve every award they got and will get!!!
  February 28, 2017
• 1 / 5

  By Frank Ferro
  I want people to know about the horrible experience I had at Auburn Winery as a returning open mic night performer and paying customer on Oct. 20, 2016.
  
  My four-piece acoustic band walked onto the stage to play when it was our turn. We tuned our instruments quickly and were ready to play in seconds. However, we were forced to wait ten minutes as the sound guy for the night attempted to connect us to the PA system, but without success. Eventually one of the employees there (I believe her name is Bo and she’s a “trained sound engineer”?) walked up and told us to “begin playing or get off the stage.” Why the rude and unnecessary comment for something that was beyond our control? She then told our fiddle player to hold her fiddle up to a vocal mic for the entire performance because the sound guy couldn’t figure out how to connect it. It’s not as though we had crazy effects pedals or drums to mic; we simply had four acoustic instruments with standard cable jacks.
  
  While we were playing, the sound levels were very off. My banjo was too loud, and we could not hear each other despite the fact that there are monitors right in front of the stage. Our entire performance, from setting up to playing, was one huge embarrassing debacle. Other performers I had watched during the night also had similar issues such as uneven levels or sound cut-off, the latter of which was due to faulty cables that ended up interrupting their performance mid-song. Luckily I brought my own cable.
  
  When we finished two songs, I announced that we would play one more (playing three songs doesn’t seem unreasonable for an open mic night, right?), but I noticed our sound had been abruptly turned off. I looked over at the sound guy and open mic host Larry and asked if we could play one more song. Larry tersely and rudely replied, “No, you’re done.” Other performers, however, got to play three or four songs. This was very unfair, especially since the unreasonably long setup time was their fault, not ours. I think the main issue here was that they had a featured act play for ONE HOUR at an open mic night when eight other performers were signed up on the list! I could see thirty minutes, but one hour? Some musicians actually had to leave without performing because the featured opener took so much time away from everyone else.
  
  I approached the sound guy immediately after leaving the stage and asked why they limited us to two songs because of their mistakes. He was unsympathetic and only said, “It’s beyond my control.” Really? The whole situation was completely within his control since HE is the sound person! If he’s not in control, then who is?
  
  In addition, our fiddle player approached open mic host Larry to express her disappointment with our experience and to explain the fact that we brought out many people to watch us play, yet were able to perform only two songs. Again, like the sound guy, he was very unsympathetic and did not apologize for our disappointing experience. In fact, throughout the entire conversation he spoke sarcastically to her and even said, “Sorry, don’t care,” when mentioning that she brought out a lot of paying customers who are now disappointed. How unprofessional of him. This is not the way to treat musicians who are also paying customers and potential entertainment for future shows, and who brought out a crowd of almost thirty people who purchased food and wine and spent a lot of money to watch us play only two songs – two songs that those people could not hear very well to begin with because of the poorly-set-up sound system.
  
  My band and I will not set foot in this winery again, either as musicians or customers, and I will not recommend it or its open mic night to others because my experience here has left me no reason to do so. There are such things as customer satisfaction and customer relations, and I don’t think this place has heard of either. My recommendation for Auburn Winery is to discontinue its open mic night until its owners hire competent, pleasant, and respectful people to run it.
  November 10, 2016